Clients may schedule an appointment for surgery by calling 479-756-1100.
We appreciate your patience in getting an appointment as we rely on a limited staff and volunteers to answer calls and return messages during business hours and while the clinic is closed.
We are open two days per week. If you are calling for appointment information on Wednesday or Thursday, the best times to call are from 9 AM to 2 PM.
Early mornings and late afternoons are dedicated to intake and discharge of animals and your call will go to voicemail.
In the event that you reach voice mail, please leave a message stating your name, phone number and if you have a male or female dog or cat to be spayed/neutered.
It is our goal to call you back within 48 hours. You might be contacted from an unfamiliar phone number with an out of state area code, as we often work remotely when the clinic is closed. Your call will be returned, so it is not necessary to call repeatedly.
Because last-minute cancellations and no-shows are very disruptive to our practice and ultimately hinder our efforts to serve as many clients as possible, any client wishing to reschedule an appointment on short notice - or anyone making appointments for multiple animals - may be asked to pre-pay a non-refundable deposit or, pay for all services in full before we will schedule or reschedule the appointment(s).
If you were eligible for an additional discount or special program when the original appointment was made, we cannot guarantee that those same funds will be available for a rescheduled appointment.